Privacy Statement
Transparency on how we handle your personal information
Privacy Statement
1. About Us
Grippera.com
KVK number: 99396092
VAT number: NL005386503B12
Email: privacy@grippera.com
Website: www.grippera.com
Grippera is the data controller for the processing of personal data as described in this privacy statement.
What Data Do We Collect?
We collect and process the following categories of personal data:
Account Information
- First and Last Name
- Email Address
- Password (encrypted storage)
- Username
- Account Control (customer, administrator)
Business Information
- Company Name
- KVK Number
- VAT Number
- Address Details
- Phone Number
- Website
- Industry/Sector
Contact Information
- Subject of your inquiry
- Message/Question
- Attachments (documents, photos)
Technical Data
- IP Address (anonymized)
- Browser and Device Type
- Language Preference
- Session Information
Usage Data
- Request Quotes
- Communication History
- Preferences and Settings
For What Purposes Do We Use Your Data?
We process your personal information for the following purposes:
| Purpose | Legal Basis | Retention Period |
|---|---|---|
| Account Management and Authentication | Agree Terms | To account deletion + 30 days |
| Process quotation requests | Agree Terms | 7 years (tax retention period) |
| Customer Service and Communication | Justified Interest | 3 years since last contact |
| Improve our services | Justified Interest | 1 year |
| Compliance with legal requirements | Legal Requirement | In accordance with applicable regulations |
4. With Whom Do We Share Your Data?
We share your personal information only when it is necessary. We share data with:
- Manufacturers: When you request a quotation, we share relevant information with the respective manufacturer to process your request.
- Hosting Providers: For hosting our website and database.
- Email Providers: For sending transactional emails (confirmations, notifications).
We NEVER sell your data to third parties for marketing purposes.
5. International Data Transfer
Your data is processed within the European Union. We do not transfer data to countries outside the EU/EEA unless it is necessary and appropriate safeguards are in place (such as Standard Contractual Clauses).
How Do We Protect Your Data?
We take the security of your data seriously and have implemented appropriate technical and organizational measures:
Encrypted Connections
SSL/TLS encryption for all data transmission
Password Protection
Passwords are hashed with bcrypt
Access Control
Strict authorization and role-based access
Regular Backups
Automated secure data backups
7. Your Rights
According to the GDPR, you have the following rights regarding your personal data:
📄 Right to Access
You can request which personal data we process about you.
✏️ Right to Rectification
You can request us to correct inaccurate or incomplete data.
🗑️ Right to Delete
You can request us to delete your data (right to be forgotten).
📦 Right to Data Portability
You can request your data in a structured format.
⛔ Right of Objection
You may object to processing based on legitimate interest.
⏸️ Right to Limit Processing
You can request a restriction on processing in certain cases.
🔙 Right of Withdrawal Consent
If processing is based on consent, you can withdraw it at any time.
📢 Right to Complaint
You can file a complaint with the Data Protection Authority.
You can exercise these rights through your account page or by contacting us at privacy@grippera.com.
Cookies
For information about cookies and how we use them, please refer to our Cookie Policy.
9. Changes to this Privacy Statement
We may update this privacy statement from time to time. The most recent version will always be available on this page. For significant changes, we will notify you via email.
Contact
For questions about this privacy statement or the processing of your personal data, you can contact us:
Email: privacy@grippera.com
Website: www.grippera.com
Supervisor
If you believe we are not handling your personal data properly, you can file a complaint with the: