Terms and Conditions

2.1. These general terms and conditions apply to all quotations, offers, and agreements between Grippera and the Client.

2.2. Deviation from these terms and conditions is only possible if explicitly agreed upon in writing.

2.3. The applicability of the Client's general terms and conditions is expressly rejected.

2.4. If one or more provisions in these terms and conditions are null and void or should be nullified, the other provisions remain fully applicable. Grippera and the Client will then enter into consultation to agree on new provisions to replace the null and void provisions.

3.1. All quotations and offers from Grippera are non-binding unless explicitly stated otherwise.

3.2. Grippera is only bound by a quotation if the Client confirms acceptance in writing within 14 days.

3.3. The agreement is established when the Client accepts the quotation and the specified conditions are met.

3.4. Grippera acts as an intermediary between the Client and manufacturers. Final confirmation depends on the manufacturer's acceptance.

3.5. If the Client wishes to make changes to an accepted quotation, this must be communicated in writing. Grippera is not obliged to accept such changes.

4.1. All prices quoted by Grippera are in euros, excluding VAT and other government levies, unless stated otherwise.

4.2. Prices are subject to changes in exchange rates, import duties, or other cost factors beyond Grippera's control.

4.3. Payment must be made within 14 days of the invoice date, unless otherwise agreed in writing.

4.4. If the Client does not pay on time, they are in default by operation of law. The Client then owes statutory commercial interest.

4.5. Payments made by the Client serve to settle all interest and costs owed, and subsequently the oldest outstanding invoices.

4.6. Grippera may require the Client to provide adequate security for payment.

5.1. Delivery times stated by Grippera are indicative and not strict deadlines unless explicitly agreed otherwise.

5.2. Delivery times commence when the agreement has been established and all necessary information has been received by Grippera.

5.3. Exceeding the delivery time does not entitle the Client to compensation or dissolution unless explicitly agreed otherwise.

5.4. In case of late delivery, the Client must give Grippera written notice of default with a reasonable term to still fulfill the obligation.

6.1. All delivered goods remain the property of Grippera until all amounts owed by the Client have been fully paid.

6.2. The Client is not permitted to pledge or otherwise encumber goods subject to retention of title.

6.3. If third parties seize goods delivered under retention of title, the Client must inform Grippera immediately.

7.1. Grippera guarantees that products meet the usual requirements and standards and are free from defects.

7.2. Warranty applies to manufacturing defects. Normal wear and tear, incorrect use, or improper maintenance are not covered.

7.3. Complaints about delivered goods must be reported to Grippera in writing within 8 days of delivery.

7.4. Complaints about invoices must be submitted in writing within 14 days of the invoice date.

7.5. If a complaint is justified, Grippera will repair or replace the product. The Client is not entitled to compensation.

7.6. Warranty is void if the Client has made changes to the product without written permission from Grippera.

8.1. Grippera is only liable for damage if and insofar as this damage is caused by intent or gross negligence.

8.2. Grippera's liability is limited to the invoice value of the order, or at least to the portion of the order to which the liability relates.

8.3. Grippera is never liable for indirect damage, including consequential damage, lost profit, lost savings, and damage due to business interruption.

8.4. The limitations of liability included in these terms and conditions do not apply if the damage is due to intent or gross negligence on the part of Grippera or its management.

9.1. Grippera is not obliged to fulfill any obligation if prevented from doing so due to a circumstance that is not attributable to fault, and is not for its account by law, legal act, or generally accepted standards.

9.2. Force majeure includes, among other things: war, riot, mobilization, domestic and foreign disturbances, government measures, strikes, lockouts, transport difficulties, fire, and other serious disruptions in Grippera's business.

9.3. If a force majeure situation lasts longer than three months, both parties have the right to dissolve the agreement without any obligation to compensate the other party.

10.1. All intellectual property rights to products, designs, documentation, and other materials rest with Grippera or its licensors.

10.2. The Client may not remove or modify any indication concerning the confidential nature or intellectual property rights from the materials.

10.3. It is prohibited for the Client to reproduce, publish, or exploit the materials made available by Grippera without prior written permission.

11.1. Grippera processes personal data in accordance with applicable privacy legislation, including the General Data Protection Regulation (GDPR).

11.2. For more information about how we process personal data, please refer to our Privacy Statement.

11.3. The Client ensures that all personal data provided to Grippera is collected and provided lawfully.

12.1. Dutch law applies to all agreements between Grippera and the Client.

12.2. All disputes arising from agreements between Grippera and the Client will be submitted to the competent court in the district where Grippera is established, unless mandatory law prescribes otherwise.

12.3. The applicability of the Vienna Sales Convention (CISG) is expressly excluded.

13.1. These terms and conditions have been filed with the Chamber of Commerce.

13.2. The most recently filed version, or the version that applied at the time the agreement was concluded, applies.

13.3. The Dutch text of the general terms and conditions is always decisive for the interpretation thereof.